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October 21, 2020
The two hundred and thirty-eighth meeting of the Central Virginia Community College Board was held at 4:30 p.m. on October 21, 2020, Zoom Meeting:



Members Present

Dr. Mac Duis—Bedford County
Dr. Jeffrey Garrett—Appomattox County
Ms. Julie Harris—Campbell County
Mr. Nathaniel Marshall—City of Lynchburg
Mr. Clay Stanley—Campbell County
Dr. Steve Troxel—City of Lynchburg
Mr. Joseph Tucker—City of Lynchburg
Dr. John Walker—Amherst County

Members Absent

Ms. Tamara Rosser—Bedford County
Ms. Bonnie Svrcek—City of Lynchburg

Special Guests Present

Ms. Jamey Cross, News and Advance
Dr. Jason Ferguson, Associate VP for Professional and Career Studies

Staff Present

Dr. John Capps, President
Dr.  Muriel Mickles, VP for Student and Academic Affairs
Mr. Lewis Bryant, III, VP for Finance and Administration
Mr. Chris Bryant, VP of Institutional Advancement
Mr. David Lightfoot, VP of Information Technology
Mr. Will Sandidge, Director of Strategic Initiatives
Mr. Jeff Sydenstricker, Interim Chief of Police
Ms. Mary Zoccola, Administrative Assistant


Dr. Steve Troxel, Chair, called the meeting to order at 4:30 p.m. 

Approval of Minutes No. 237

On a motion made by Dr. Walker, duly seconded, Minutes No. 237 from the zoom meeting of July 15, 2020, were approved as written.  The motion carried unanimously.




Title III Strengthening Institutions Program
Performance Year 2
Ms. Elizabeth Narehood
Ms. Narehood thanked the Board for another opportunity to talk about Title III. She stated last year, she introduced the Title III program, and today she would share what has happened during the second year. 
Ms. Narehood stated the project goal of Title III is to help strengthen programs and student support services to improve educational outcomes of low-income and minority students. She reported the Title III program is led by a steering committee that is a cross section of CVCC’s leadership. She stated this committee meets monthly. 
Ms. Narehood shared a graph of the five full-time staff members and eight tutors and stated all were Title III funded. She stated Title III has six focus areas, one being math.  Ms. Narehood stated this year the lab services of the MALL were expanded, and a full-time coordinator, Chris Carpenter, was hired. She stated, historically, the MALL served developmental students, but this year, the services were expanded to include 35 different math courses. She stated the number of appointments and the number of students served have increased. Ms. Narehood stated the MALL has moved to the Learning Commons and renovations (new furniture, whiteboards, and check-in kiosk) have been completed and will be ready for when students can return to Campus.
Ms. Narehood reported the Title III steering committee emailed multiple surveys to students throughout the year to increase student awareness and to help the committee assess student perception and satisfaction of the MALL. She reported a round table discussion was held between faculty, staff, and tutors that brought forth a variety of information.
Dr. Troxel asked Ms. Narehood to explain why the increase in appointments (22%) is lower than the increase in students served (36%). Ms. Narehood responded that many students have a relationship with the tutoring staff and prefer to do their homework in the tutoring center without having an appointment.  She stated while they are doing their homework, they may ask the tutors for help. She stated these students are included in the group of students served. 
Ms. Narehood reported that they are continuing to expand CVCC Navigate. She stated Navigate is a technological infrastructure used to assist with the coordinating of the College’s advising appointments, the Early Alert system, and referrals to student services. Ms. Narehood stated Kevin Riley and Kimberly French customized the Early Alert tool used to assist faculty. She stated, through CVCC Navigate, advising appointments can be tracked, academic planner for students implemented as well as offering training sessions conducted by the College staff.  Ms. Narehood added Title III also funded a survey to identify the needs of the STD 100 (orientation for new students) class students.
Ms. Narehood reported Title III funds the position, Coordinator of the Office of Community Connections, and Philmika Reed was hired in the summer of 2019 as the coordinator. She stated Ms. Reed has done a great job promoting the office and has served 350 students through 891 appointments since last summer. She stated Ms. Reed is key to CVCC students’ success, especially during the pandemic. Ms. Narehood stated Ms. Reed provides them with area services, such as free internet or hot spots, free or low-priced computers, resources for food pantries, utility resources, childcare, mental health, unemployment benefits, and more.
Ms. Narehood reported that the Title III steering committee reviewed the student success data from fall 2019 to fall 2020. 
  • Spring and summer 2020 were lower due to the impact of pandemic.
  • Developmental math students who used the MALL did have a 4% to 11% higher pass rate. Title III tracked a cohort of students 18 years and older, first-time in college, and receiving federal financial aid, about 319 students and found that those who attended the MALL had a higher retention rate. Tracked from fall to spring and fall to fall.
  • Students who engaged with CVCC advisors had a higher retention rate. Students who had relationships with Student Services (counselors, navigators) wanted to continue to be involved with the College community.
Ms. Narehood reported Title III partnered with Chris Bryant and the CVCC Educational Foundation to provide $10,000 ($5.000 match dollars) for this endowment challenge as a part of the grant.
Ms. Narehood reported Title III supported a donation of 150 laptop computers from Shentel to be used in the student loaner laptop program which was led by the CVCC library for fall 2020. She reported students who were enrolled and paid for at least six credits were eligible to checkout a laptop from the CVCC library for the fall semester. She stated Mr. Lightfoot and his IT team did the legwork to ensure that each laptop met the necessary requirements for CVCC’s coursework. She reported the project was a huge success. 
Ms. Narehood reported, although this year has proven to be extra challenging, the College is trying through Guided Pathways to expand its dual enrollment opportunities for students.
Ms. Narehood stated the VCCS is hopeful that funding for the Governor’s Get Skilled, Get a Job, and Give Back (G3) program will continue. She reported the G3 program allows CVCC to collect data and information from local industry which helps the College to plan the best curriculum/pathways to meet the future needs of its students as they enter the workforce.
Ms. Narehood stated that Central Virginia Community College joined the Online Virginia Network (OVN), an initiative designed to help Virginians complete degrees and certificates through affordable, online education. She stated this program will expand the College’s online education opportunities, as well as help to support.
Ms. Narehood stated Title III has assisted with the GO Virginia application process and also with professional development for faculty and staff members to attend a variety of conferences and campus-wide events.
Ms. Narehood reported that two other focus areas of Title III are motivating students and diversity, equity inclusion. She stated during this pandemic, Title III has been able to assist with various programs that were important to CVCC students, especially those who experienced various hardships. Ms. Narehood stated the Community Connections office had a significant increase in the number of services that needed to be addressed with students.
Ms. Narehood reported Title III has supported specialty equipment needs for the college. She stated the newest program supported by Title III is the equity workgroup that Dr. Capps appointed in September. She stated this workgroup is led by Dr. Mickles and will assess barriers to student success by reviewing the College’s operations, policies, and procedures to create a more equitable institution for all students.
Dr. Mickles stated that her equity workgroup has a core team, Elizabeth Narehood, Title III; Philmika Reed, Office of Community Connections, and Dr. Cynthia Deutsch, psychology instructor. She stated a student may be added to the workgroup to help clearly explore any existing barriers from a student’s perspective. Ms. Narehood stated this workgroup meets with different departments at CVCC to understand their processes.
Dr. Mickles reported the mission of the equity workgroup is to ensure that every student has what they need to achieve their educational goals. She stated one goal is to engage CVCC’s faculty, staff, and community in the students’ training and education to sustain and create a culture that promotes equitable practices in the daily operations. Dr. Mickles stated the workgroup wants to identify inequities, to develop and implement action plans to address those inequities, and then to eliminate them. She stated the equity workgroup will address the disparities in academic performance, engagement, retention, and completion by demographics. Dr. Mickles stated, for example, the members of the equity workgroup are looking at the CVCC admission’s process to examine possible barriers for a first-time in college student. (First they reviewed the application process.)
Dr. Mickles reported that the equity workgroup established a book club consisting of 30 faculty, staff, and administrators to increase awareness of equity in CVCC’s environment. (The book being read is From Equity Talk to Equity Walk. (McNair, Tia B., Estela Bensimon, Lindsey Malcolm-Piqueux)
Ms. Narehood thanked Dr. Mickles for her leadership. Ms. Narehood stated the equity workgroup is excited about ways they can better serve CVCC’s students moving forward.
Dr. Troxel asked if there were any questions or comments.
Dr. Duis reported he had participated in the Chancellor's Summit last week, and the CVCC equity workgroup’s mission is consistent with the best practices that were shared at the Summit.  Dr. Duis reported the speaker from Georgia State had offered so many strategies such as remembering that there are real people behind the data numbers being presented. He stated those barriers that are arbitrary or that were just developed over the years need to be removed. 
Dr. Duis applauded the CVCC equity workgroup for using the data to make decisions to develop a culture of equity and for wanting college to make sense to its students
Dr. Capps stated he wanted to applaud Ms. Narehood on her leadership in this pivotal role. He stated one of the buzzwords is the phrase “a culture of evidence” and as Ms. Narehood stated   that is what drives everything at CVCC. But he stated just as important as a “culture of evidence”, is “evidence of culture”. Dr. Capps stated there is evidence also of a caring culture that exists at CVCC.  He stated CVCC strives to help the students who need help the most. Dr. Capps stated this really is a crucial initiative that brings together so many different strands of what everyone is engaged in at the College. He thanked Ms. Narehood once again along with the other members of the Title III team.
Dr. Duis stated he agreed with Dr. Mickles’ statement concerning adding students to the equity workgroup. He reported this summer in Bedford, adding students to their teams provided invaluable insight. Dr. Duis stated the students are an important part of changing the culture and a great plan for going forward.
Dr. Troxel thanked Ms. Narehood for her excellent and informative presentation.




G3 Initiative/CTE Academy
Dr. Troxel stated that Dr. Jason Ferguson will report on the Curriculum Standing Committee meeting due to Mr. Marshall’s temporary absence from the board meeting and Ms. Harris’ need to leave the board meeting due to illness.
Dr. Ferguson reported that several revisions were made to programs in the Professional and Career Studies (PCS) division to meet G3 requirements. He stated G3 requires an associate degree, certificate, and diploma to have three levels in their pathways. Dr. Ferguson stated even though the G3 program is temporarily on hold, these revisions work well for CVCC’s CTE Academy, for local employers, and for its students (employees). Dr. Ferguson added that new employees may find completing 66 credits for an associate degree overwhelming, but they may try to complete 16 credits. He stated if no problems are encountered, students may try to complete the certificate program. He stated these three levels have industry credentials embedded in the program, and each credential may lead to a promotion at work. Dr. Ferguson stated that in the revision process most of the existing classes in the program were used. He stated the Professional and Career Services degrees are terminal degrees, Associates in Applied Science. Dr. Ferguson stated a decision was made to put all the core classes that lead to industry credentials upfront.  He stated a program like Administration of Justice does not lead to industry credentials but does lead to professional development preparation. 
  • Administration of Justice
    • Criminal Justice CSC (12 credits)
    • Criminal Justice Plus CSC Level I (9 credits)
    • Criminal Justice Advanced CSC Level II (18 credits)
  • Public Safety Telecommunications CSC per special request by the VCCS and delivered in collaboration with Thomas Nelson Community College
  • Technology Computer and Electronics, Computer Networking
    • Technology Computer and Electronics Fundamentals CSC Level I
  • Electrical Technology Certificate Levels I, II, III
  • Emergency Medical Services, Paramedic
    • Emergency Medical Technician Plus CSC Level I
    • Emergency Medical Technician Advanced CSC Level II
  • Heating, Ventilation, Air Conditioning Certificate Levels III Total Program
  • Industrial Maintenance Electrician Certificate Levels I, II, III
  • Industrial Maintenance Mechanic Certificate Levels I, II, III
  • Information Systems Technology, Cyber Security Specialization AAS Level III
  • Information Systems Technology, General AAS
    • Information Systems Technology Fundamentals CSC Level I
    • Information Systems Technology CSC Level II
  • Machine Tool and Machine Quality Diploma
  • Mechatronics AAS
    • Mechatronics Plus CSC Level II
Dr. Ferguson reported that two important revisions in the College’s public safety programs was to require two specific electives, social science, PSY 205, Personal Conflict and Crisis Management and humanities, CST 126, Interpersonal Communications. He stated both courses will enable students to better communicate on the job in various situations.  Dr. Ferguson added that a major concern of local employers is that students entering the workforce lack soft skills, particularly in communication and keyboarding.
Dr. Ferguson introduced Telecommunications (dispatcher) as a new program developed by Thomas Nelson Community College. He stated that CVCC added a keyboarding class to the curriculum because it is a skill many employers believe is essential for students entering the workforce. Dr. Ferguson stated this is a stand-alone CSC per special request by the VCCS and will be delivered in collaboration with Thomas Nelson Community College.
Dr. Troxel asked if the new curriculum pathway forms that Dr. Ferguson discussed are available to the public. Dr. Ferguson stated that they will be available on the CVCC website once approval is received from the VCCS.  He stated the format was developed a few years back for all CVCC programs and is a handy tool for the College’s advising team.
(Dr. Troxel asked that Dr. Ferguson correct a typo on the number of credits on Level 1 of the Administration of Justice Academic Pathway. The correct number should have been 9 and not 19.)
Dr. Troxel thanked Dr. Ferguson for his excellent presentation and his thorough justifications for the many curriculum changes in the Professional and Career Studies division.

Curriculum Advisory Committee Members and Meeting Minutes

Dr. Troxel stated that the Board will now review the new Curriculum Advisory Committee Member lists submitted by the Arts and Sciences and Professional Career Studies divisions.
Dr. Troxel asked the Board if anyone had questions about the names that are on the two lists.  (No one responded.)
Dr. Troxel asked Dr. Mickles if the divisions were successfully adding new members to the advisory committees. Dr. Mickles replied that the divisions have been very successful in adding new members. She reported Dr. Ferguson and Dr. Wallin are very proactive with their advisory committees, and the members enjoy participating in something that makes a difference in the community. Dr. Mickles stated the advisory committees are working very efficiently and effectively in this remote environment.
Dr. Troxel stated that the recommendation to approve both the advisory committee members and the minutes to their meetings comes from the Curriculum Standing Committee. (The Curriculum Standing Committee did have a quorum, and they voted to approve.)
Dr. Troxel stated that unless there is an objection from anyone, the Curriculum Standing Committee action items brought before the Board this afternoon, are approved without objection.
Dr. Troxel stating that hearing no objection all items are approved.


First Quarter Local Funds Financial Report
Dr. Duis reported on the first quarter of 2020-2021 Local Funds Financial Report. Dr. Duis stated the first quarter of the year usually has the lowest expenditures, and for this fall, it is especially true. He stated the largest expense was for Brainfuse which supports students in tutoring.
Dr. Duis reported the budget is well below the 25% of the budget spent. He discussed several items on Page 7 of the report that had expenditures but no budget. He stated these items (student publications) were a result of the COVID-19. He also stated Student Success Center expenditures had exceeded the budget. Dr. Duis stated the Bus Pass Program will be under their budget due to lowering their bus fares.
On a motion by the Facilities and Finance Committee, the first quarter of 2020-2021 Local Funds Budget was approved by unanimous consent.

Local Fund Budget Adjustment Request

Dr. Duis reported on a request to move $9,000 from the Bus Pass Program (decrease from $56.000 to $45,000) to the Student Success and Student Publications budget lines. (Remote Instruction increased from $30,000 to $35,000 and Student Publications from $0 to $4,000)
Mr. Bryant stated GLTC (Greater Lynchburg Transit Company) has waived their riders’ fee from July 1, 2020 – November 1, 2020, which resulted in a savings of $4,692 per month. He stated obviously with most classes being taught online, CVCC has very few students riding the bus.
On a motion by the Finance and Facilities Committee, the budget transfer was approved by unanimous consent.

Dr. Muriel Mickles


Dr. Mickles welcomed everyone to the meeting. She stated Dr. Ferguson presented a lot of information on the G3 programs and Ms. Narehood on the Title III program both of which the College is very proud.
Dr. Mickles reported the College was recently awarded the Trio Students’ Support Services Grant. She stated the CVCC students support services will offer services for 140 low-income, first generation, disabled students in need of academic support. She stated everyone is very, very proud of that. Dr. Mickles stated the purpose of this program is to increase the rates of academic achievement of the College’s retention, graduation, and transfer to a four-year college with a degree or certificate from this particular package. She reported the College will have activities that include education and counseling for financial and economic literacy, advice and assistant for post-secondary course selection, and just basic information that first-time college students may not have access to before. Dr. Mickles stated this is going to be a high-touch program for these 140 students.
Dr. Mickles discussed the Trio Grant and reported a project director will be hired, which the College is now in the process of hiring that position. She stated there will be several more positions that will include a financial aid advisor and more tutoring staff. She stated this is going to be a very high-touch program with individual advising and tracking for this targeted group.
Dr. Mickles reported this grant award is for $261,888 for five years. She stated the College is very pleased about receiving this grant.
Dr. Mickles reported CVCC has been invited to join the Online Virginia Network which was created to make it easier than ever for Virginians to complete their degrees online at one of two universities-Old Dominion and George Mason. She stated all of the VCCS colleges were invited to join, but only CVCC and Blue Ridge Community College were selected to be part of this particular initiative, and again the mission of this network is to expand access to a wide range of online programs.
Dr. Mickles reported the College is working on a VCCS Transfer Initiative as there are a lot of students that move on to four-year colleges from CVCC. She stated CVCC is working with the four-year colleges so that the efficiency will improve during the transfer process. Dr. Mickles stated plans are to remove gateway barriers that are interfering when students are trying to go from the two-year colleges to the four-year colleges. She stated the goal is to increase degree attainment, credit efficiency, reduce loss of credits, and to increase mobility for the students to move back and forth. She discussed reverse transfer which means students have gone on to the four-year college from CVCC and maybe did not get a degree here. The students can take classes that will transfer back to CVCC so they can still reap the benefits of a community college degree student.
Dr. Mickles reported CVCC (in the fall) will be entering Phase 3 of Direct Placement. She stated this is geared towards students in developmental courses that are having issues with completing these courses. She stated one thought is if students were placed in college-level classes but received also a support class to help them through the college level class, then they will continue in the process of getting that degree. She stated the College is in the process of learning how it is going to work for CVCC’s students.
Dr. Mickles reported spring enrollment opens to students on November 2. She stated CVCC will remain in this remote environment with only very few attending classes on Campus. She stated again, it is understood that the threat of COVID 19 is real, and the College is going to do everything that it can do for the safety of the faculty, staff, and of course, students.
Dr. Mickles reported the College has had one or two positive cases of COVID 19 here on Campus, but it was dealt with in a very efficient manner which included notifying anyone that had been in contact with those positive cases.
Dr. Troxel asked if there were any questions or comments for Dr. Mickles, and there were none.

Mr. Lewis Bryant, III

VP Finance and Administration

Mr. Lewis Bryant discussed the COVID 19 cases on Campus and reported the Budd Group, CVCC’s janitorial services, was called in to disinfect. He stated in some cases they arrived within an hour or two. Mr. Bryant stated the Budd Group as well as the College’s facilities management department have done an excellent job, not only with cleaning but also stocking personal protective equipment (PPE) which certainly made it an easier task to manage. He stated a special thank you to them for what they are doing for the College.
Mr. Bryant discussed the Corona Virus Relief Funds and stated the College was unaware of these funds moving into this new year. He stated he had concerns about having to purchase all the necessary items to keep the College safe. He reported but these funds will be available to the College through December 31, 2020. Mr. Bryant stated once those funds expire, the College will receive CARES Act funding. He stated after speaking with some of the Board members this afternoon, he thinks this is similar to what some of the school systems are doing as well.
Dr. Troxel asked if there were any other questions or comments for Mr. Bryant, and there were none.

Mr. Chris Bryant

VP Institutional Advancement

Mr. Chris Bryant stated he wanted to highlight two of the things the Foundation has been highly engaged in during the past quarter. He stated that the CVCC is a mainstay of the community college system, especially for Central Virginia to be a community and a culture of care.
Mr. Bryant reported the Foundation will celebrate its 40th anniversary in March of this upcoming year, and for 40 years, the College has made its mission and vision of the Foundation to create investment opportunities for donors and advocates to do that very thing. He reported the College has always done this through scholarships and instructional equipment.
Mr. Bryant reported this fall semester $200,000 in scholarships have been applied to students for the fall semester and will be repeated again in the spring. He stated he is very happy with the support that can be given to students directly. He stated one of CVCC’s largest, collaborative partners, the regional Tobacco Commission came on Campus and conducted a site visit and checked on some of the equipment that was purchased together as partners. Mr. Bryant reported the College had a clean checklist, and it was good to have them partner with CVCC. Mr. Bryant stated these are two classic examples of what the College has been doing for a very long time to ensure that students and their families have access to an education.
Mr. Bryant reported, this summer and early fall, his team has been working on rebuilding CVCC’s Alumni Association. He stated this has been one of the mainstays for building up an army of advocates. He stated this summer, his team has been working on alumni engagement, and hopefully, most of you have seen the results.
Mr. Bryant reported each month over the past quarter (August, September, and October) virtual meetings led by a volunteer president have been held which has resulted in opportunities for social and career networking and volunteer opportunities.
Mr. Bryant reported, in August, as Ms. Narehood has shared with you, the College was able to provide laptops and devices for students for the very first time through a loaner program. He stated this program enabled students who did not have a laptop of their own to come and get one of the devices that was either donated through Shentel or a collaborative relationship of Liberty University and the Tobacco Commission. Mr. Bryant reported 106 devices have been loaned out for the fall semester. He stated, through a survey, it was realized that many of CVCC’s students were trying to use their cell phones to get their coursework done; therefore, providing these laptops in August was a wonderful opportunity. He stated kudos to Mr. Lightfoot’s team, the library staff, and the support service staff who have been doing just a great job helping with the loaner laptop project.
Mr. Bryant reported, in September, a drive-through food pantry program was held. He stated food insecurity is an issue with many of CVCC’s students and families. He stated with that in mind, the Alumni Association set up in the parking lot of the Burlington Coat Factory on Wards Road and gave away food boxes to families in need. He reported the Association partnered with Kroger, who gave $1,000 in gift cards to give out to students. He stated not only did they receive those gift cards but also a box of food that they could take home to sustain them for a week or two. He stated tremendous support was received for that and the Alumni Association plans to have an additional drive-through food pantry in November in the same location.
Mr. Bryant reported tomorrow morning, plans are for the alumni to have coffee and a fireside chat with Dr. Capps, to discuss the state of the College and also how the College is navigating the current climate with the pandemic. He stated there are a lot of questions about what the next several years look like and how the Alumni Association can help the College.
Mr. Bryant reported in November, plans are to participate in the Turkey Trot as a social interaction with CVCC’s alumni. He stated in December a toy drive for the children of CVCC’s students is planned. He stated many students are single dads, single moms, and some grandparents are raising their grandchildren, and these families need help around the holidays.
Mr. Bryant discussed fundraising and stated it is tough to raise funds during this pandemic; therefore, this quarter has been slow. He reported the College is down about 30% compared to the first quarter of last year. He stated there were a couple of significant gifts that were not received. ($120,000 this year versus about $180,000 last year)
Mr. Bryant discussed CVCC’s CTE Academy and stated it is going to prove to be exactly what families need to get a job or a better job. He stated the College has applied for and is in the middle of a grant application to Go Virginia, which is proving to be very successful. He stated, hopefully, very soon there will have good news to share.  
Mr. Bryant reported the College has received two new tobacco grants that he shared previously with the Board. He stated one is purchase a new X-ray machine and the other is purchasing several new milling machines. (The College must raise the match for those items.)
Mr. Bryant discussed the “We’ve Got You Covered” campaign which is geared to increase the emergency funds that are available to CVCC’s students. He stated the goal is to raise $20,000 to make sure students can take care of those items like a car that needs repairing, rent that is behind, or an electric bill that needs to be paid. Mr. Bryant reported the goal is to make sure these emergency funds are available for students this year.
Mr. Bryant reported a big goal of the Foundation is to increase the number of donors to over 400, which will double the current number of donors. He stated the Foundation hopes that each of the Board members will help make this possible by becoming a donor. Mr. Bryant displayed a CVCC face mask that again shows the College has everyone covered.
Dr. Troxel asked if there were any questions or comments for Mr. Bryant, and there were none.

Mr. David Lightfoot

VP of Information Technology

Mr. David Lightfoot began his report by stating he would not say that everyone is comfortable in their current working environment, but that he was pleased to say the College is no longer in triage like during the summer. He stated everyone is adapting to a new environment.
Mr. Lightfoot stated people are social creatures, and communication interaction with others is important to ones’ psyche, and without it, morale begins the waiver. He stated, to address this at Dr. Capps’ direction, a CVCC social media site has been created which will foster connectivity amongst faculty and staff. Mr. Lightfoot stated hope is that this new social media site will serve as a surrogate for face-to-face interactions until social distancing rules are relaxed. He stated once they are relaxed, the hope is for social media presence will continue to serve in a supporting role to the face-to-face interactions that is needed.
Mr. Lightfoot reported the College’s social media site will begin with a focus on acknowledging the extraordinary work that is being done for students, for one another, coworkers, or team members. He stated as a College-wide platform, everyone will be able to read and contribute to the posts. Mr. Lightfoot stated since this is social media, everyone is enabled to “like,” to insert emojis, write a thoughtful comment, or any combination thereof. He stated, hopefully, this new site will enhance the College’s sense of community and increase employee morale.
Mr. Lightfoot reported the consumerization of technology has been influencing the work environment for some time now. He stated for many if not all are using a smartphone or tablet. He stated in the last few years, some may have embraced biometric authentication such as using face ID. Mr. Lightfoot stated, at CVCC, usernames and passwords are used for authentication. He stated everyone loves to remember all the passwords. He stated face ID or this type of authentication is wonderful because it is easier for the user, and it is more secure. He stated this is an uncommon anomaly because usually if it is more secure, it is more difficult for the user. Mr. Lightfoot stated he had not even discussed this with the President’s Cabinet but last week, William Osborne, IT’s system engineer, configured the College’s environment for Windows Hello face authentication. He stated this software provides facial recognition for Windows computers just like Face ID works on iPhones. Mr. Lightfoot reported three from the IT Department including himself are now piloting this, and it is working very well. He stated he did not miss typing in his username and password every morning when he arrived at work. He stated all he has to do is look at his screen and the computer logs him in and says “Welcome David.”
Mr. Lightfoot stated Mr. Osborne has configured another feature that comes from consumerization which is a cloud PC management system that allows for a user-initiated system to reset this feature just like smartphones and tablets which have had this for years. He stated thousands of smartphone have information that is stored in the cloud, but all the files on the device will be erased during a reset. He stated because the College has low cloud storage that is not a problem. He stated after a reset when the user logs on the PC, all the college applications will be reinstalled from the College or a PC cloud management system.
He stated he believes CVCC is the first community college to implement these consumerization features. He asked if anyone has any questions. Dr. Troxel stated his question concerns the facial recognition software and asked what happens if somebody shaves off their beard. Mr. Lightfoot stated there's still backup, just like with an iPhone an alphanumeric pen can be created. He stated like cell phones which have a four-digit alphanumeric or a password in the event facial recognition does not work. He stated when logging on, an option would be given to choose one or the other.
Dr. Troxel asked if there were any other questions or comments for Mr. Lightfoot, and there were none.

Mr. Jeff Sydenstricker

Interim Chief of Police

Mr. Sydenstricker began by stating his report would be fairly short, and in Security most of the time no news is good news.
Mr. Sydenstricker stated he had discussed the purchasing of a new softer uniform for his officers during the July Board meeting. He reported the uniforms have been received and distributed to the CVCC officers. He stated, so far, the comments from those staff members that have been here on Campus have been very positive. He reported the officers felt the same way.
Mr. Sydenstricker reported, as of yesterday, new body armor has been issued making everyone having up-to-date body armor.
Mr. Sydenstricker reported the annual security report was completed at the end of September with the clarity report uploaded to the College’s website and emailed to faculty, staff, and students as required. He stated the report was completed on its regular scheduled timeline.
Dr. Troxel asked if there were any questions or comments for Mr. Sydenstricker, and there were none.

Mr. Will Sandidge

Director of Strategic Initiatives

Mr. Will Sandidge began his report by stating the Reopening Committee began meeting on June 14, and since that date about 40 issues have been covered. He discussed several large issues have included a marketing plan on how to address the reopening, availability of computers, security to do online testing, room utilization, and the protocol for addressing students who contract COVID 19.
Mr. Sandidge stated in their June 14 meeting, Dr. Capps had wanted the main subject to be about communication. He stated the committee is still looking for ways to better communicate to let visitors know that the College is closed and is now virtual. He reported one idea is to provide signage for those coming to the Campus.
Dr. Troxel asked if there were any questions or comments for Mr. Sandidge, and there were none.

Dr. John Capps

Dr. Capps began his report by asking if anyone wants to guess what is the average tenure of a community college president? Mr. Marshall stated he would say five or six years. Dr. Capps stated Mr. Marshall was correct. Dr. Capps stated he will be at CVCC 10 years in March 2021 which is twice the average tenure.
Dr. Capps stated when one’s 10th anniversary is attained, it is only natural to take a backward view on things. He stated when he thinks back to his first years at CVCC he remembers what these Board meetings looked like. He stated Mr. Lightfoot is the only remaining person that was present during those first meetings and so he alone will remember that there were not the kinds of reports that have been presented this afternoon from members of the President's Cabinet. He stated the president gave the entire College report.
Dr. Capps stated he thinks it is appropriate that the Board meetings include reports from the people who are actually doing the work. He stated he cannot really add very much more to all the initiatives, programs, and services that were discussed this afternoon. He stated really he has been kind of relegated to the ninth spot in the batting lineup because he feels he is the weakest hitter. Dr. Capps stated everyone here has heard about the exemplary work that everyone at CVCC is doing. He stated he wants to try this afternoon to just add some editorial context to what has already been reported about the projects and initiatives that are underway.
Dr. Capps stated he reviewed his notes from the July Board meeting and asked to read a portion of Ms. Zoccola’s outstanding minutes from that meeting. He stated it included a lively discussion amongst the Board members as to what goals CVCC should be aiming for. He stated after looking at all of the suggestions that were made during that expansive discussion, it seems to him as if the ideas about CVCC’s goals fell into four primary categories. He stated the categories included the importance of outreach to adult students and underrepresented populations, the importance of providing even more support to the College’s most vulnerable students, the importance of expanding CTE programs, and the importance of increasing the College’s already strong focus on diversity, equity, and inclusion.
Dr. Capps stated from all the reports that were heard tonight from members of the President's Cabinet, you realize that the College is hitting the mark on all of those major goals that were defined at the July meeting. He stated he felt everyone will agree with him when he says that the best goals, the most powerful goals, are those that are not limited to a narrow audience or to a narrow purpose. Dr. Capps stated they are really goals that are more expansive in nature, goals that build upon themselves by encompassing other goals so that they become larger than they are. He stated he thinks those are the signature initiatives that have been presented this afternoon.
Dr. Capps discussed the CTE Academy for an example and stated in a very direct way that is going to enable the College to expand the CTE programming. He stated everyone heard the dividend on that from Dr. Ferguson’s outstanding presentation earlier on the new programs that the College is bringing online. He stated the CTE Academy is going to achieve one of the other major initiatives that was talked about which is to enable the College to extend its outreach to adult students and underrepresented populations. He stated it is going to enable the College to retool and retrain those unemployed and underemployed in a post- pandemic economy. He stated, and of course, if the College reaches out to those underrepresented populations and attract them to the CTE Academy, it will further the College’s diversity, equity, and inclusion efforts.
Dr. Capps stated the Title III and the Trio grant that were discussed this afternoon will address the needs of the underrepresented populations, and it's also going to enable the College to provide the assistance to those most vulnerable.
Dr. Capps reported he thinks the goals that the College is undertaking right now are the right goals, both being powerful and transformational goals.
Dr. Capps stated Mr. Chris Bryant, in particular, talked about a lot of the needs of CVCC’s students. He stated he had an experience just this morning that dramatized to him as to what some of the College’s students might be going through right now. He stated he had another early morning zoom meeting with the Lynchburg City Schools (LCS) Education Foundation Board and quickly discovered that his internet connection was unstable, and he had difficulty viewing the meeting. He also stated later that day he had a scheduled zoom meeting for the Advisory Council of Presidents (ACOP). He stated this is a required meeting and knew he had to participate. He stated from his experience with the LCS meeting that there was a good chance the internet connection would still be unstable, and he wouldn't be able to participate in any meaningful way. He stated he had to leave the LCS meeting and travel to Campus from his home so he could participate in the ACOP meeting from the stable internet connection that CVCC provided. He stated he began thinking about how CVCC students who have endured that in a far more significant way than the very minor way in which he experienced the problem with his internet connection. He stated he got in his car and drove to CVCC but thought what if he did not have a car but had to find a way to catch a ride on the bus to get to a hotspot or maybe a public library to get internet service. Dr. Capps stated it was a lesson that taught him about some of the barriers and challenges that students are facing in this online environment.
Dr. Capps stated that everyone in this meeting has enjoyed countless advantages, some of those advantages were given and many of them were earned. He stated but you have had opportunities that you took advantage of to build productive and fulfilling careers. He stated he began thinking what if there were no advantages or opportunities. Dr. Capps stated what if you were like so many of CVCC’s students who do not have access to the internet, who do not have access to higher education, and who cannot take advantage of any opportunities that might be laid before them. He stated he started thinking about all those things and realized just how important the College’s work actually is.
Dr. Capps reported enrollment (full-time equivalent student enrollment) this semester is going to be about 9-10% down. He stated it is going to be not quite 10% down from what it was last fall. He stated he thinks that decrease in enrollment is represented by students who were just not able to get into the game because they lacked the technology resources, lacked internet access, had childcare complications, or were working two jobs to try to make ends meet. Dr. Capps stated his next question is if they were not able to get into the game, what is going to happen to them now. He asked are they going to be relegated to the sidelines for the rest of their lives? He stated that reminded him once again how the College’s work is so critical to that individual and to the welfare of the communities that CVCC serves. Dr. Capps stated he said all that just to remind everyone to underscore just how crucial and critical the College’s work actually is and also to thank everyone on this Board for the incredible investment that has been made in CVCC so that the destiny of this community's college can be fulfilled.
Dr. Capps thanked everyone for the incredible work that has been done on behalf of the College’s community and on behalf of its students. He asked if there were any questions. Being there were none, Dr. Troxel thanked him for his report.






Dr. Troxel stated that there are downsides to staying home and a lot of people get depressed and fearful.
Mr. Marshall stated he really want to thank Dr. Mickles for her leadership in the community. He stated, next week, we will be meeting with the folks from all across the area to just talk about diversity on Campus and in the community and Dr. Mickles has been a leader on that.
Mr. Marshall stated he wanted to congratulate Mr. Tucker on his recent marriage.
Dr. Troxel asked if there were any other comments for the good of the order and being none, accepted a motion from Mr. Tucker duly seconded to adjourn the meeting.


There being no further business, the meeting adjourned at
6:03 p.m.
Dr. John Capps, Secretary

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